Thank you for your purchase. If you are not completely satisfied with your purchase for any reason you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
Order Cancellation
All orders can be canceled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Returns
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item please email customer service at homelyhand@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging with the return label taped securely on the outside of the package. In the case you receive a damaged or incorrect product, you are required to submit photo evidence to homelyhand@gmail.com within 14 days of receiving the item. If the claim is approved, a refund will be issued. Mail your return to the following address.
HomelyHand
Attn: Returns
RMA #
2534 N 6th St
Milwaukee, Wi 53212
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, 2.29 will be deducted from your return to cover shipping charges.
Refunds
After receiving your return and inspecting the condition of your item we will, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Returns may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Please Note: A 25% restocking fee will be charged for all returns.
Questions
If you have any questions regarding our return policy, please contact us at:
homelyhand@gmail.com